Terms and conditions

§ 1 Scope

1. These terms and conditions apply to all contracts between Julius Eller, Unblock, Achstraße 3, 86316 Friedberg (“we”) and the businesses that use or order our services (“you”).
2. Unblock is aimed exclusively at businesses within the meaning of § 14 BGB (German Civil Code), that is, persons and companies acting in the course of their trade, business or profession. We do not enter into contracts with consumers. With your first order, you confirm that you are acting as a business.
3. Different terms apply only if we expressly agree to them in text form (for example by email).

§ 2 Services

1. The “Are ChatGPT Ads worth it?” check, the landing page check and the check of the uploaded exports in the workspace are free. They provide automated, non-binding assessments. There is no entitlement to their availability.
2. Fixes for an ad group are subject to a charge:
   • Get the ad approved: We fix the ad or the page and write the text for the re-review.
   • New context hints: We write the hints as situations that name what your page sells.
   • Group plan: We split the group: one buyer and one need per group, with hints for each.
   • New ad copy: We write headline and body in the same words as the hints.
   • New first screen: We write the headline, subline, proof and button for the first screen.
   We deliver texts and specifications in the workspace. You implement them in Ads Manager and on your website.
3. Landing page: We build a page on your domain that picks up the question from the conversation. Publishing and running it on your domain is your responsibility, unless agreed otherwise.
4. Watch: We check your ad groups weekly and show you all rewritten context hints instead of only some.
5. We owe careful, professional work, not a particular result. Whether OpenAI approves or shows an ad, and how many clicks, inquiries or sales it brings, depends on third parties and the market and is beyond our control.

§ 3 Conclusion of the contract

1. The presentation of the services on the website is not a binding offer.
2. By clicking “Order and pay”, you make a binding offer. With your first order, we check your billing details. The contract is concluded when we confirm your workspace, which we let you know about by email. In a workspace that is already confirmed, the contract is concluded when you submit the order.
3. Watch begins when we confirm your request.
4. The contract language is German. You can see your orders in the workspace and these terms at any time on this page.

§ 4 Delivery time and guarantee

1. Business days are Monday to Friday, excluding public holidays that apply throughout Germany. If an order is received on a business day by 5:00 PM (German time), we deliver by 5:00 PM on the next business day. Later orders are deemed received on the next business day. For your first order, the period starts when we confirm your workspace.
2. If we don’t deliver on time, no fee is due for that order. We refund any amounts already paid. We still make the delivery.
3. If information or exports we need for the delivery are missing, the period is extended by the time until we receive them.

§ 5 Revisions and defects

1. If the point we fixed still doesn’t work in the next check after you have implemented our solution, we deliver a revision free of charge, up to 2 times.
2. In all other respects, the statutory rights for defects apply. Claims for defects become time-barred twelve months after delivery, except in the cases of § 9(1).

§ 6 Prices and payment

1. A fix costs €149 for the first one and €99 for each one after that, a landing page €499, and Watch €99 a month. Revisions are free.
2. As a small business under § 19 UStG (the small-business exemption of the German VAT Act), we do not charge VAT. The prices are final prices.
3. You receive an invoice by email for each order, payable within 14 days without deduction. Watch is invoiced monthly.

§ 7 Your cooperation

1. You upload complete and up-to-date exports and are entitled to pass on the content they contain to us.
2. Before publishing, you review our texts and pages. You are responsible for your ads and pages complying with OpenAI’s advertising policies and applicable law, such as competition and trademark law.
3. Keep the access code of your workspace secret.

§ 8 Rights of use

Upon full payment, you receive an exclusive right to use the texts and pages created for you, unlimited in time and territory. Our general know-how, methods and templates remain unaffected.

§ 9 Liability

1. We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz) and to the extent of any guarantee we have given.
2. In the event of a slightly negligent breach of an essential contractual obligation, that is, an obligation whose fulfillment makes the proper performance of the contract possible in the first place and on which you may rely, our liability is limited to the foreseeable damage typical for this type of contract, and at most to the order value of the order concerned.
3. In all other respects, liability for slight negligence is excluded.
4. For the free services under § 2(1), we are liable only under paragraph 1.

§ 10 Term of Watch

Watch runs monthly. You can pause or end it by email at any time, effective at the end of the current month. The right to terminate for good cause remains unaffected.

§ 11 Data protection

How we handle data is described in our Privacy policy.

§ 12 Final provisions

1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
2. If you are a merchant (Kaufmann within the meaning of the German Commercial Code), a legal entity under public law or a special fund under public law, the place of jurisdiction is our place of business in 86316 Friedberg.
3. Text form, for example an email, is sufficient for declarations relating to the contract.
4. If a provision is invalid, the rest of the contract remains valid. The statutory provision takes its place.